Our Privacy and Security Policy Please read this Privacy Policy carefully. You must not use this website or our services if you do not accept this Privacy Policy or our Terms of Use. Summary MTT is committed to protecting the privacy and security of our customers and website visitors. Our Privacy policy explains how we collect, use and protect information about you. It applies to data collected when you use our website, when you interact with us through social media, email, or phone, or when you participate in our webinars or events. It covers: Who we are Why we need your personal data How we keep your data safe How we collect your data How we use your data How we share your data Marketing preferences Advertisements Cookies Links to other websites and third parties Data Retention Your rights Sale of business Changes to this privacy notice Contact us Who we are Mind Time Therapies Limited (“we”, ”us” or “our”) is a company registered in England and Wales under company number 10840352. Our registered office is at 4 Farndale View, Market Harborough, Leicestershire, LE16 9FA. We are registered with the Information Commissioner's Office under registration number ZA384895 and are the data controller in relation to the processing of the personal information that you provide to us when you use our services. Please see the “Contact Us” section at the end of this notice for details of how to contact our Data Protection Officer regarding this notice. Why we need your personal data We will only collect and use your personal data for the following purposes: To enable us to effectively support your access to our webinars Keep you up to date with details of our webinars and make them more relevant to you Enable us to support your health care provider to ensure the best level of care for yourself Improve our services Meet our legal responsibilities How we keep your data safe As an organisation, we have many security measures and safeguards in place to protect your data from being accidentally disclosed, lost, used, accessed or altered in an unauthorised way. We seek to use reasonable organisational, technical and administrative measures to protect your personal information within our organisation and we regularly audit our system for vulnerabilities. However, since the internet is not a 100% secure environment, we cannot ensure or warrant the security of information you transmit to MTT. Emails sent to MTT are not encrypted, and we therefore advise you not to include any confidential information in your emails to us. Should we ever suffer a breach, damage to, or loss of data, we will notify you and any relevant authorities when we are legally required to do so. How we collect your data We may obtain personal information from you through our websites or via offline methods such as telephone, fax, email or post. In the course of providing our Services to you, we may also store information about how you use our Site; for example, the pages viewed, the website from which you came to visit our Site, changes you make to information you supply to us, etc. We do not require, ask for, store, or process sensitive personal information that is not relevant to the services we provide or those that are required by your health provider. We do not knowingly collect or store any personal information about children under the age of 16. Children under the age of 16 are not permitted to use this website. How we use your data your name your postcode your email address your telephone number your date of birth your gender your GP practice details your long term conditions. your disabilities Your contact history with us This could be details of communications with us via Telephone, Email, Live chat or Social Media Your attendance history with us What programmes you have registered and attended Technical information about your device used and how you use our website Information on the device you use when you use our website (Browser, OS, and Operating System) and your IP address, as well as how you use our website. How we share your data We may disclose and share your personal data with the parties set out below: to business partners, suppliers, sub-contractors and other third parties that we use in connection with the running of our business for the purposes set out in the section above, such as: third party Health care providers that have a direct responsibility for our clients health and wellbeing. third party service providers that we engage to deliver services to our clients; third party service providers that we engage to send emails and postal mail on our behalf including in relation to webinar registration, webinar cancellation, other webinar related correspondence, or marketing communications; analytics and search engine providers that assist us in the improvement and optimisation of our website; affiliate networks through whom you have accessed our website; to any third party to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice. if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or to our professional advisers including lawyers and insurers who provide consultancy, legal and insurance services. Marketing Preferences We may send you marketing communications and promotional offers: if you have opened an account with us, or registered for a webinar or event, and you have consented to receive such marketing; by email if you have signed up for email newsletters; We may use your Registration/Attendance History, Contact and Marketing Data to form a view on what we think you may like, or what may be of interest to you, and to send you details of products and services which may be relevant for you. We will ask you for your preferences in relation to receiving marketing communications by email, post, telephone, SMS and other communication channels. You will always have full control of your marketing preferences. If you do not wish to continue receiving marketing information from us (or any third party, if applicable) at any time: you can unsubscribe or ‘opt-out’ by using the unsubscribe button and following the link included in the footer of any marketing email; or account holders may withdraw their consent by simply logging in to the our web portal and My Account and editing your ‘Contact Preferences’. We will process all opt-out requests as soon as possible, but please note that due to the nature of our IT systems and servers it may take a few days for any opt-out request to be implemented. By opting out you will not be able to access of our programmes as it is a necessity that you have an active account o that your therapy can be controlled accordingly. Cookies We use cookies to provide an improved experience of our web services. Cookies Policy We use a session cookie to remember your log-in details for you. We deem this strictly necessary to the working of this website and if these are disabled then various functionality of the site will be broken and you will be unable to place any orders. External Web Services We may occasionally use a number of external web services on the MTT site, mostly to display content within our web pages. For example, to display videos we use YouTube. This is not an exhaustive or complete list of the services we use, or might use in the future, when embedding content, but are the most common. We cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc. Links to other websites and third parties Our website may include links to and from the websites of our partner networks, advertisers and affiliates, or to social media platforms. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to their websites. Data Retention MTT must comply with a number of statutory and regulatory requirements in relation to the retention of data. Your personal data must be retained for a period of no less than six years following the closure of your account with us, or six years from the date of the last transaction, whichever is the latter. We do not sell or rent your personal information to any third parties for marketing purposes. We will periodically review your personal information to ensure that we do not keep it for longer than is permitted by law. Your Rights You have a lot of rights relating to your personal information: The right to be informed about how your personal information is being used The right to access the personal information we hold about you The right to request the correction of inaccurate personal information we hold about you (Most of this can be updated through the My Account section of our website) The right to request that we delete your data, or stop processing it or collecting it, in some circumstances The right to stop direct marketing messages, through the My Account section of our website and withdraw consent for other consent-based processing at any time The right to request that we transfer or port elements of your data either to you or another service provider The right to complain to your data protection regulator — in the UK, the Information Commissioner’s Office If you want to exercise your rights, have a complaint, or just have questions, please contact us. Sale of Business We reserve the right to transfer information (including your Personal Data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company provided that the third party agrees to adhere to the terms of our Privacy Statement and provided that the third party only uses your Personal Data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out. Changes to this Privacy Statement We continue to review our controls and processes to assure that they are effective in meeting our commitments to our customers. MTT reserves the right to change this Privacy Statement without notice at any time and from time to time, including as needed to comply with the laws and regulations of the jurisdictions within which we operate. Contacting Us If you have any questions or feedback about this policy, would like us to stop using your information, or want to exercise any of your rights as set out above, please contact us at: dataprotection@mindtimetherapies.co.uk or write to us at: Data Protection Mind Time Therapies Ltd 4 Farndale View Market Harborough Leicestershire LE16 9FA
· · · · · · · · · How we use these Details Process you access to therapy Sending you messages regarding your therapy To contact you should we need to Contact you by email, post, telephone or SMS Fraud prevention and detection Why Fulfilling our contractual obligations Keeping you informed of your therapy Fulfilling our contractual obligations To keep you up to date with what we are up to To protect us and our clients against fraud How we use these Details To help our team provide Technical Support and Customer Service when required Fraud prevention and detection Why  Fulfilling our contractual obligations To protect us and our clients against fraud How we use these Details To allow us to process your flow through our programmes To help our team provide Technical Support and Customer Service when required  Why  Fulfilling our contractual obligations Fulfilling our contractual obligations How we use these Details To help Improve our website Protect our website To help our team provide Technical Support and Customer Service when required  Why To give our clients the best experience possible To help prevent and detect fraud against us and our customers, and to meet our legal obligations Fulfilling our contractual obligations
Mind Time Therapies Ltd Registered in England and Wales | Company No. 10840352 privacy & security policy
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Our Privacy and Security Policy Please read this Privacy Policy carefully. You must not use this website or our services if you do not accept this Privacy Policy or our Terms of Use. Summary MTT is committed to protecting the privacy and security of our customers and website visitors. Our Privacy policy explains how we collect, use and protect information about you. It applies to data collected when you use our website, when you interact with us through social media, email, or phone, or when you participate in our webinars or events. It covers: Who we are Why we need your personal data How we keep your data safe How we collect your data How we use your data How we share your data Marketing preferences Advertisements Cookies Links to other websites and third parties Data Retention Your rights Sale of business Changes to this privacy notice Contact us Who we are Mind Time Therapies Limited (“we”, ”us” or “our”) is a company registered in England and Wales under company number 10840352. Our registered office is at 4 Farndale View, Market Harborough, Leicestershire, LE16 9FA. We are registered with the Information Commissioner's Office under registration number ZA384895 and are the data controller in relation to the processing of the personal information that you provide to us when you use our services. Please see the “Contact Us” section at the end of this notice for details of how to contact our Data Protection Officer regarding this notice. Why we need your personal data We will only collect and use your personal data for the following purposes: To enable us to effectively support your access to our webinars Keep you up to date with details of our webinars and make them more relevant to you Enable us to support your health care provider to ensure the best level of care for yourself Improve our services Meet our legal responsibilities How we keep your data safe As an organisation, we have many security measures and safeguards in place to protect your data from being accidentally disclosed, lost, used, accessed or altered in an unauthorised way. We seek to use reasonable organisational, technical and administrative measures to protect your personal information within our organisation and we regularly audit our system for vulnerabilities. However, since the internet is not a 100% secure environment, we cannot ensure or warrant the security of information you transmit to MTT. Emails sent to MTT are not encrypted, and we therefore advise you not to include any confidential information in your emails to us. Should we ever suffer a breach, damage to, or loss of data, we will notify you and any relevant authorities when we are legally required to do so. How we collect your data We may obtain personal information from you through our websites or via offline methods such as telephone, fax, email or post. In the course of providing our Services to you, we may also store information about how you use our Site; for example, the pages viewed, the website from which you came to visit our Site, changes you make to information you supply to us, etc. We do not require, ask for, store, or process sensitive personal information that is not relevant to the services we provide or those that are required by your health provider. We do not knowingly collect or store any personal information about children under the age of 16. Children under the age of 16 are not permitted to use this website. How we use your data your name your postcode your email address your telephone number your date of birth your gender your GP practice details your long term conditions. your disabilities Your contact history with us This could be details of communications with us via Telephone, Email, Live chat or Social Media Your attendance history with us What programmes you have registered and attended Technical information about your device used and how you use our website Information on the device you use when you use our website (Browser, OS, and Operating System) and your IP address, as well as how you use our website. How we share your data We may disclose and share your personal data with the parties set out below: to business partners, suppliers, sub-contractors and other third parties that we use in connection with the running of our business for the purposes set out in the section above, such as: third party Health care providers that have a direct responsibility for our clients health and wellbeing. third party service providers that we engage to deliver services to our clients; third party service providers that we engage to send emails and postal mail on our behalf including in relation to webinar registration, webinar cancellation, other webinar related correspondence, or marketing communications; analytics and search engine providers that assist us in the improvement and optimisation of our website; affiliate networks through whom you have accessed our website; to any third party to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice. if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or to our professional advisers including lawyers and insurers who provide consultancy, legal and insurance services. Marketing Preferences We may send you marketing communications and promotional offers: if you have opened an account with us, or registered for a webinar or event, and you have consented to receive such marketing; by email if you have signed up for email newsletters; We may use your Registration/Attendance History, Contact and Marketing Data to form a view on what we think you may like, or what may be of interest to you, and to send you details of products and services which may be relevant for you. We will ask you for your preferences in relation to receiving marketing communications by email, post, telephone, SMS and other communication channels. You will always have full control of your marketing preferences. If you do not wish to continue receiving marketing information from us (or any third party, if applicable) at any time: you can unsubscribe or ‘opt-out’ by using the unsubscribe button and following the link included in the footer of any marketing email; or account holders may withdraw their consent by simply logging in to the our web portal and My Account and editing your ‘Contact Preferences’. We will process all opt-out requests as soon as possible, but please note that due to the nature of our IT systems and servers it may take a few days for any opt-out request to be implemented. By opting out you will not be able to access of our programmes as it is a necessity that you have an active account o that your therapy can be controlled accordingly. Cookies We use cookies to provide an improved experience of our web services. Cookies Policy We use a session cookie to remember your log-in details for you. We deem this strictly necessary to the working of this website and if these are disabled then various functionality of the site will be broken and you will be unable to place any orders. External Web Services We may occasionally use a number of external web services on the MTT site, mostly to display content within our web pages. For example, to display videos we use YouTube. This is not an exhaustive or complete list of the services we use, or might use in the future, when embedding content, but are the most common. We cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc. Links to other websites and third parties Our website may include links to and from the websites of our partner networks, advertisers and affiliates, or to social media platforms. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to their websites. Data Retention MTT must comply with a number of statutory and regulatory requirements in relation to the retention of data. Your personal data must be retained for a period of no less than six years following the closure of your account with us, or six years from the date of the last transaction, whichever is the latter. We do not sell or rent your personal information to any third parties for marketing purposes. We will periodically review your personal information to ensure that we do not keep it for longer than is permitted by law. Your Rights You have a lot of rights relating to your personal information: The right to be informed about how your personal information is being used The right to access the personal information we hold about you The right to request the correction of inaccurate personal information we hold about you (Most of this can be updated through the My Account section of our website) The right to request that we delete your data, or stop processing it or collecting it, in some circumstances The right to stop direct marketing messages, through the My Account section of our website and withdraw consent for other consent-based processing at any time The right to request that we transfer or port elements of your data either to you or another service provider The right to complain to your data protection regulator in the UK, the Information Commissioner’s Office If you want to exercise your rights, have a complaint, or just have questions, please contact us. Sale of Business We reserve the right to transfer information (including your Personal Data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company provided that the third party agrees to adhere to the terms of our Privacy Statement and provided that the third party only uses your Personal Data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out. Changes to this Privacy Statement We continue to review our controls and processes to assure that they are effective in meeting our commitments to our customers. MTT reserves the right to change this Privacy Statement without notice at any time and from time to time, including as needed to comply with the laws and regulations of the jurisdictions within which we operate. Contacting Us If you have any questions or feedback about this policy, would like us to stop using your information, or want to exercise any of your rights as set out above, please contact us at: dataprotection@mindtimetherapies.co.uk or write to us at: Data Protection Mind Time Therapies Ltd 4 Farndale View Market Harborough Leicestershire LE16 9FA
· · · · · · · · · How we use these Details Process you access to therapy Sending you messages regarding your therapy To contact you should we need to Contact you by email, post, telephone or SMS Fraud prevention and detection Why Fulfilling our contractual obligations  Keeping you informed of your therapy  Fulfilling our contractual obligations  To keep you up to date with what we are up to To protect us and our clients against fraud How we use these Details To help our team provide Technical Support and Customer Service when required Fraud prevention and detection Why  Fulfilling our contractual obligations  To protect us and our clients against fraud How we use these Details To allow us to process your flow through our programmes To help our team provide Technical Support and Customer Service when required  Why Fulfilling our contractual obligations Fulfilling our contractual obligations How we use these Details To help Improve our website Protect our website To help our team provide Technical Support and Customer Service when required  Why To give our clients the best experience possible To help prevent and detect fraud against us and our customers, and to meet our legal obligations Fulfilling our contractual obligations